Emergency Contact Details
For emergency claims please contact:
Glass | ||
|---|---|---|
O’Brien’s | 1800 800 889 |
Water / Flood / Burglary Damage | ||
|---|---|---|
Johns Lyng Group | Fire/ Burglary/ Storm | 1300 736 000 |
Drytron | Water-Carpets | 131 250 |
Steamatic | Water-Carpets | 1300 783 262 |
Claims
We understand the stress that claims can have on any business or individual. That is what the team at Fortitude work hard towards making sure the coverage of polices at the time of insurance review is closely studied, worked diligently and that it is tailored to your business’ individual needs. In the unforeseen event of a claim, your account executive together with our claims professionals will ensure your claims are handled efficiently and in a timely manner to ensure the best possible service is provided.
Need to make a claim?
Need to made a claim? We understand that the claims process is when you need our help most. Our team is committed to making sure your claim is processed quickly and efficiently. We will be with you every step along the way.
General Liability Claim
Personal Injury Claim
Motor Claim
Property Claim
Landlord Claim
Emergency Services
- Glass Replacement & Shuttering
- Contents Cleaning
- Emergency Fire Clean
- Removalist Services
- Water Extraction & Drying
- Emergency Plumbing
- Temporary Fencing
- Protective Tarping
- Demolition & Removal of Debris
- Tree Removal
- Emergency Electrical
- Machinery Restoration
- Plant Recovery
- Asbestos Removal
- Carpet Restoration
Insurer Claims Contact Numbers
Insurer | Claims Phone Number | Claims Email |
|---|---|---|
Accident & Health | 1800 618 700 | claims@ahiinsurance.com.au |
AHI | 1800 618 700 | claims@ahiinsurance.com.au |
AIG | 1300 222 123 | consumersteadfastclaims@aig.com
Prestige policy clients: pcgauclaims@aig.com |
Allianz | 1300 858 649 | nswbrokers_newclaims@allianz.com.au
newmotorclaims@allianz.com.au
liability.claims@allianz.com.au |
AM & T | 1300 386 299 | marine@allianz.com.au |
Ansvar | 1300 650 540 | claims@ansvar.com.au |
ATC | 1800 994 694 | info@atcis.com.au |
Axis | 03 8660 7066 | claims@axisunderwriting.com.au |
AXAXL | NewClaimAUProperty@axaxl.com
francis.row@axaxl.com | |
Berkley | Look up on website as depends on state | australiaclaims@berkleyinaus.com.au |
Breeze Underwriting | Look up on website as depends on underwriter and risk type | Look up on website as depends on underwriter and risk type |
Calibre | 1300 306 226 | claims@calibreinsurance.com.au |
Calliden | 1300 002 255 | Aus.Customclaims@Chubb.com |
CGU | 13 24 80 | claims@cgu.com.au
liabilityclaims@cgu.com.au
cgupriclaims@cgu.com.au – Professional Risk |
Chase Underwriting | 03 8866 0700 | info@chaseunderwriting.com.au |
CHU | 1300 361 263 | info_nsw@chu.com.au |
Chubb | 1800 815 675 | Look up on website as depends on risk type |
Club Marine | 1300 002 582 | |
Dual | Fullerton Health
02 8256 1770
Sport (Gallagher Bassett) 07 3005 1613 |
claims@fullertonhealthcs.com.au
ahclaims@gbtpa.com.au |
Enthusiast | 1800 10 10 45 | claims@enthusiast.com.au
|
Fleetsure | 02 9299 5777 | claims@fleetsure.com.au
|
Fullerton Health (now known as Corporate Services Network) | 02 8256 1770 | claims@csnet.com.au
|
Global Transport | claims@gtins.com.au | |
Hollard Group | 09 9263 6600 | Look up on website as depends on risk type |
IAL | 1300 559 019 | ial@claimcentral.com.au
claims@ial.com.au |
Integro(Tysers)/Endurance Syndicate | Public/Products liability claims:
claims.au@penunderwriting.com | |
Insuret | 07 3239 7000 | claims@insuret.com.au |
Liberty | Look up on website as depends on risk type | ClaimsAsiaPacific@libertyglobalgroup.com – For property claims |
Longitude | 1300 442 676 | Strata matters – claims@longitudeinsurance.com.au |
Mansions | 1300 738 308 | mansions@mansions.com.au |
MB Insurance | 02 9966 9777 | claims@mbinsurance.com.au |
Mecon | 02 9252 1040 | claims@mecon.com.au |
NTI | 1800 684 669 | nationalclaims@nti.com.au |
One Underwriting | Look up on website as depends on risk type | Look up on website as depends on risk type |
Pacific Indemnity | claims@pacificindemnity.com.au robert.beaton@pacificindemnity.com.au | |
PEN Underwriting | Look up on website as depends on risk type | Claims.au@penunderwriting.com – Property claims |
Proclaim | Look up on website as depends on underwriter and risk type | Look up on website as depends on underwriter and risk type |
Protecsure | 02 8251 6666 | claims@protecsure.com.au |
QBE | 1800 023 387 | giclaims@qbe.com nsw.liabilityclaims@qbe.com |
QUS | 1800 940 830 | qusclaims@aig.com
|
Rural Affinity | 1300 660 337 | cropclaims@ruralaffinity.com.au |
Ryno | 1300 650 670 | claims@rynoinsurance.com.au |
Sports Cover | 1300 134 956 | asiapac.claims@sportscover.com |
St George Underwriting | 1800 355 559 | admin@sgua.com.au |
Strata Community | 1300 724 678 | yourclaim@scinsure.com.au |
Strata Unit Underwriting Agency Pty Ltd | 1300 668 066 | makeaclaim@suu.com.au |
SURA Plant and Machinery | 02 9930 9580 | plantclaims@sura.com.au |
SUU | 1300 668 066 | info@suu.com.au |
Trident | 1300 307 101 | info@tridentinsurance.com.au |
UAA
| claims.nsw@uaa.com.au
(change nsw to applicable state for other states)
| |
Vero
| 1300 888 073 | To lodge new claims – lodgeclaim@vero.com For existing claims – claims@vero.com.au |
XL Catlin
| 02 8235 5100 | george.stav@axaxl.com newclaimaufinanciallines@axaxl.com |
Zurich
| 13 26 87 | motor.claims@zurich.com.au propertyclaims.nsw@zurich.com.au |